Delivery Information
Shipping Available in the Continental US only
Packages will be Shipped at our discretion with USPS, UPS or Fedex on Mon to Fri. All packages are well packed using plenty of packing material for items safe arrival. Sold items would be shipped in 1 to 3 business days after sale, unless otherwise advertised.
ADDRESS CORRECTIONS: Please review your shipping address on the online
order confirmation page and on the email order receipt after checkout.
Please contact us as soon as possible if needed to make address changes. It is not
always possible to change a shipping address after the order has been
processed and/or shipped. If the carrier allows a change of address
after the package is in transit, the customer is responsible for any
additional costs incurred.
NON DELIVERABLE PACKAGES: We are
not responsible for delayed, lost , stolen or non deliverable packages for incorrect address or delivery issue. Non deliverable packages returned to us can be reshipped at the cost of buyer. Shipping charges are non
refundable and non transferable. A 20% restocking fee will be deducted from all accepted refunds except for wrong item received.
LOST/STOLEN PACKAGES:
All packages are shipped with tracking and delivery confirmation. If
there is a delivery confirmation for a package but the recipient did not
receive it, the customer must contact the carrier and file a claim to find the missing
mail or to be compensated . We do not offer refunds
for lost or stolen packages. Signature service is available upon request
to prevent package theft; please ask for signature required delivery.
SIGNATURE SERVICE DELIVERY:
Carriers offer signature service delivery for an additional fee. For
this service, please ask for signature service before checkout.
DAMAGES, DEFECTS, SHORTAGES, INCORRECT ITEMS:
Upon receipt of your package, please inspect for issues. Any issues
must be reported within 24 hours of delivery. Please send picture
confirmation (by email) of damaged/defective products for our records.
Items that are missing (lost) or damaged are not eligible for refund,
buyer must file claim with the carrier .
If the buyer received a wrong item the return costs will be at our expense . The right item will be shipped for free.